A new study by economists analyzing a wide range of jobs and employees found that AI chatbots do not markedly improve an organization’s productivity or efficiency.
At the same time, AI is being adopted faster than any technology in history, according to industry analysts, economists, and technology historians.
Generative AI (genAI) has seen the fastest uptake. OpenAI’s ChatGPT, for example, reached 100 million users just two months after launch in November 2022 — faster than TikTok, Instagram, or any other app in history.
Källa: AI chatbots deliver minimal productivity gains, study finds