As we mark our 50th year, I’ve been reflecting on how we have remained a consequential company decade after decade in an industry where there is no franchise value. And it is because — time and time again when tech paradigms have shifted — we have seized the opportunity to reinvent ourselves. And that’s what we are doing again today in this AI platform shift.
To continue thriving as a company, we need to raise the bar on our operational excellence, continually improving security, quality, and delivery to our customers, as well as the rigor with which we operate the business. Building this capability is essential, and I want each of us to take as much pride in exceeding customer expectations in our fundamentals as we do in our product innovation. After all, both are mission critical to our customers and our future.
In this context, I’m thrilled to share that Carolina Dybeck Happe is joining Microsoft as EVP and Chief Operations Officer. In this newly created role, she will join the senior leadership team (SLT), reporting to me.
