Chatbot offers legal help to Equifax data breach victims – BBC News

Chatbot offers legal help to Equifax data breach victims - BBC News

Chatbot offers legal help to Equifax data breach victims – BBC News

An artificially intelligent chatbot that provides free legal advice has been configured to help victims sue hacked credit report giant Equifax without a lawyer.The DoNotPay robot lawyer generates documents US consumers can take to the small claims court.Depending on the state, consumers can sue Equifax for up to $25,000 (£19,000).The Equifax data breach has affected 143 million US customers.Despite repeated requests by the BBC, Equifax has not confirmed exactly how many UK consumers were affected, but reports suggest the details of up to 44 million British people may have been compromised.The firm has committed to working with regulators in the US, UK and Canada on next steps. It is also offering free credit monitoring and identity theft protection for a year.”We pride ourselves on being a leader in managing and protecting data, and we are conducting a thorough review of our overall security operations,” said Richard Smith, Equifax chairman and chief executive, when the breach was revealed.

Källa: Chatbot offers legal help to Equifax data breach victims – BBC News

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