Garadget faces backlash after locking out irate user – BBC News

Garadget faces backlash after locking out irate user - BBC News

Garadget faces backlash after locking out irate user – BBC News

The maker of an internet-enabled garage door device is facing a backlash after blocking its use by a customer who had complained about the tech.The owner had written negative comments about Garadget’s kit on both Amazon and the start-up’s own site after having problems with its app.People have expressed concern about the US firm’s actions.The block has been reversed and founder Denis Grisak agreed his first reaction was not the ”slickest PR move”.But he noted that Tesla’s Elon Musk had once cancelled a customer’s order after criticising the automaker online.

Källa: Garadget faces backlash after locking out irate user – BBC News

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